But first! Please take a look at the following answers to questions most commonly received in the Phantom inbox:
3 Binding Builds for 2017/18
We will be releasing our 2017/18 bindings in 3 builds - the first to be ready in November, the second in December, and the third in January. Whereas in the past we would run a single production and end up quickly selling out, we hope this will ensure we have product to fill orders throughout the season.
Preorders for the first binding build opened in early November. Preorders for the second binding build are expected to open in early December. Those who are on our wait list will be the first to know when the next preorder period opens. It's not too late to join the wait list (just send us a message below), but bear in mind that there are hundreds on the list already, and to be fair, those who have been on there the longest will be notified first.
Out of Stock Products
If you are seeing that our Alpha RIDE or RIDE + TOUR binding packages are "Out of Stock," that means that we have already sold out of the current build. We will be releasing a limited number of bindings with each build, so while you may have missed your opportunity to get in on the first build, the second build will be ready in December and the third in January. As long as you are on our wait list, you will be among the first to know when bindings are back in stock.
For 2017/18, our pro purchase program is open to certified splitboard (ski) guides, and those who are actively pursuing certification. Applicants must provide proof of active membership/proof of active enrollment in the ski guide program with one of the following guiding associations: ACMG, AMGA, IFMGA, RMGA, or equivalent. Thanks for your understanding if you do not meet these requirements. We hope to expand this as well as offer industry discounts again in the future.
Worldwide Shipping - We Prepay Duties!
Phantom products are only available via our webstore. We do not currently sell to dealers/retailers, but we do offer worldwide shipping options via UPS and USPS. NEW for 2017/18, we are excited to announce international shipping options that include prepaid duties and taxes: UPS Standard to Canada or UPS Worldwide Express to the rest of the world. The added cost is only $15 over regular UPS shipping costs, and you pay nothing extra upon receipt of your order!
We are not currently demoing our bindings. While not the same as demoing for yourself, feel free to write us to request testimonials from riders who have made the switch to the SplitTech System.